Customer Trust Report™ — Operational evidence · SLA · per-decision verifiable.
A representative kye.report.v1 envelope for a Customer Trust / SLA. The bytes you see are signature-covered — anyone with the published assembler_kid public key can verify the report locally, with no portal log-in and no vendor cooperation.
Synthetic tenant. Real reports carry tenant-PII and are scoped to the customer's admin console. Mechanism details are part of the patent track and not disclosed in this repository.
Executive verdict
Acme Ltd's KYE™ deployment is operating within all committed SLAs for Q2 2026. 99.97% availability (commitment 99.5%); 11.2ms median PDP latency (commitment ≤50ms); zero data-residency breaches; zero unauthorised cross-tenant access events. Every privileged operation carries a signed evidence pack.
Supporting findings
- Availability · 99.97% measured · 99.5% committed · 4 brief planned-maintenance windows (all pre-notified).
- Latency · p50 11.2ms · p95 38ms · p99 71ms · within commitment band.
- Decision volume · 14.8M decisions · 0 manual override · 8,402 require_approval flows resolved.
- Data residency · 0 breaches · all EU-tenant data stayed in EU region · all cross-border carries signed envelope.
- Per-decision evidence · 14.8M signed evidence packs · all public-key verifiable offline.
Framework binding
| Clause | KYE™ artefact that binds it |
|---|---|
| KYE™ SLA — Availability | Uptime measured by kye-liveness-engine heartbeat. |
| KYE™ SLA — Decision latency | Per-decision p95 latency in PDP audit chain. |
| KYE™ SLA — Data residency | Per-tenant region binding enforced at the gateway. |
| KYE™ SLA — Evidence per decision | Decision Map™ + Evidence Pack™ on every privileged op. |
| KYE™ Trust — Self-governance | Platform-level evidence chain is itself published. |
Signature
The bytes of this page are the canonical artefact; the signature fragment below binds them.
{
"schema_id": "kye.report.v1",
"report_id": "kye:report:compliance_posture:sample-acme:2026Q2",
"tenant_id": "kye:tenant:sample",
"report_kind": "compliance_posture",
"framework": "soc_2",
"period_start": "2026-04-01T00:00:00Z",
"period_end": "2026-07-01T00:00:00Z",
"sealed_at": "2026-07-01T00:00:00Z",
"assembler_kid": "kye:kid:sample-acme:customer-q2-2026",
"signature_b64": "MEUCIQDxRy…(truncated; sample)…"
}