Reg E — EFTA Error Resolution (12 CFR 1005.11)
Reg E — EFTA Error Resolution (12 CFR 1005.11) — 75% covered.
4 requirements · 3 enforced · 0 designed · 0 advisory · 0 deferred.
Source: The Electronic Fund Transfer Act and Regulation E (12 CFR Part 1005) govern error resolution for electronic fund transfers in the United States. §1005.11 requires a financial institution to investigate an alleged error, provisionally credit the consumer within statutory deadlines, determine whether an error occurred, and provide a written explanation when it determines no error occurred. KYE Protocol™ governs whether a refund / provisional credit / error determination in the dispute flow may PROCEED — under a named owner's recorded authority, with the transaction evidence captured as evidence events at transaction time, with a signed Evidence Pack, and a recorded contestable determination. KYE does not adjudicate whether an error in fact occurred, decide whether to fight a dispute, or do fraud scoring. · License: Regulation E (12 CFR Part 1005) is a US government work in the public domain; the KYE registry paraphrases each requirement's intent and cites the official section identifier for mapping purposes only.
By category
| Category | Reqs | Enforced | Designed | Advisory | Deferred | Coverage |
|---|---|---|---|---|---|---|
| Named-authority on the provisional credit / refund action | 1 | 1 | 0 | 0 | 0 | 100% |
| Investigation evidence record captured at transaction time | 1 | 1 | 0 | 0 | 0 | 100% |
| Contestability & written-determination reconstruction | 1 | 1 | 0 | 0 | 0 | 100% |
| Substantive error adjudication on the merits | 1 | 0 | 0 | 0 | 0 | 0% |
Every requirement → the KYE™ artefact that enforces it
| ID | Title | Status | KYE™ enforcement |
|---|---|---|---|
reg-e.provisional-credit-authority |
A provisional credit / refund in the error-resolution flow proceeds only under a recorded named-authority decision | enforced | audit_events: kye.purpose.request.v1, kye.purpose.admissibility.v1, kye.evidence.decision_map.v1engines: internal, internalrule_packs: kye:rule-pack:chargeback-evidencedictionaries: internalconstitution_refs: constitution/12-PURPOSE-PERMISSION.md |
reg-e.investigation-evidence-record |
The error-resolution investigation rests on an evidence trail captured at transaction time | enforced | audit_events: kye.evidence.decision_map.v1, kye.evidence.pack.v1engines: internalrule_packs: kye:rule-pack:chargeback-evidenceconstitution_refs: constitution/13-RESILIENCE-LOOP.md |
reg-e.error-determination-contestability |
Contestability & reconstruction of the error determination and the written explanation | enforced | audit_events: kye.evidence.pack.v1, kye.replay.context_seal.v1, kye.replay.proof.v1engines: internal, internalrule_packs: kye:rule-pack:chargeback-evidenceconstitution_refs: constitution/13-RESILIENCE-LOOP.md, constitution/21-DELEGATED-AUDITABILITY.md |
reg-e.substantive-error-adjudication |
Substantive adjudication of whether an unauthorized EFT or error in fact occurred | out-of-scope | (no enforcement cited) |